Privacy Policy
Last updated: March 25, 2026
Introduction
SnapPack DM ("we," "us," or "our") operates the website snappackdm.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website.
Information We Collect
Information You Provide
When you submit a form on our website, we may collect:
- Name
- Company name
- Email address
- Phone number
- Estimated mail volume and campaign details
- Any additional information you include in message fields
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device type and operating system
- Session identifiers
Visitor Identification Technology
We use third-party visitor identification services to identify businesses and individuals who visit our website. This technology may collect or match the following information about you based on your visit:
- Full name
- Business email address
- Phone number
- Company name and job title
- LinkedIn profile URL
- Business mailing address
- Pages you visited on our site
This data is collected from publicly available business databases and matched to your visit based on your IP address and browsing behavior. This technology is only activated for visitors who demonstrate engagement with our site (e.g., visiting multiple pages or interacting with forms). It is not activated for visitors who land on a single page and leave.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide you with information about our products and services
- Follow up with visitors who have shown interest in our services
- Improve our website and user experience
- Analyze website traffic and visitor behavior
- Send marketing communications (with your consent where required)
- Comply with legal obligations
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. These include:
- Essential cookies: Required for site functionality (e.g., form submission preferences, popup dismissal)
- Analytics cookies: Help us understand how visitors interact with our website (Google Analytics)
- Identification cookies: Used by our visitor identification technology to match visits to business profiles
You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website.
Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics: Website traffic analysis and reporting
- RB2B: Visitor identification and lead intelligence
- Amazon Web Services (AWS): Email delivery, data storage, and content delivery
- Vercel: Website hosting
Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.
Data Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With service providers who help us operate our business (email delivery, hosting, analytics)
- With production partners who fulfill direct mail campaigns on our behalf
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Form submissions and lead data are retained for the duration of our business relationship and for a reasonable period thereafter for follow-up and record-keeping purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt out of marketing communications or visitor identification tracking
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:
SnapPack DM
Email: ben@snappackdm.com
Phone: (502) 741-0941